Shipping policy
Shipping Policy
Thank you for choosing JOLTY.
We work hard to ensure your order is processed and delivered as quickly as possible.
Order Processing
Orders are typically processed within 1-2 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times:
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Standard Shipping: 3-7 business days
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Expedited Shipping: 1-3 business days
Delivery times may vary depending on your location, weather conditions, carrier delays, or other factors outside our control.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking information.
Shipping Rates
Shipping rates are calculated at checkout based on the destination and selected shipping method.
Free shipping promotions may be offered periodically and will be clearly stated on our website.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. JOLTY is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
Our team will work with the carrier to help resolve the issue as quickly as possible.
Questions?
Need help with your order?
📧 support@jolty.com
Thank you for choosing JOLTY.
âš¡ Fast shipping. Fast energy. That's the JOLTY way.